BetterSleepZone knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting BetterSleepZone online, you are accepting the practices described in this Privacy Policy. This Privacy Policy governs the URL www.bettersleepzone.co.za (“BetterSleepZone.co.za”), certain electronic communications sent out by BetterSleepZone and information you provide in any manner to BetterSleepZone. This website is owned and operated by BetterSleepZone SA.
This Privacy Policy and the Terms and Conditions may change at any time and for any reason and use of information that we gather now is subject to the Privacy Policy in effect at the time of use unless you are otherwise notified. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.
OUR COMMITMENT TO PRIVACY
BetterSleepZone is committed to your right to privacy and to keeping your personal information private. You can visit our website without telling us who you are. However, because our website includes areas in which visitors can provide personally identifying information, we have developed this Privacy Policy to inform you of our policies and practices regarding information we collect about you. The information we learn from customers helps us personalize and continually improve your buying experience at BetterSleepZone.co.za.
HOW WE COLLECT INFORMATION ABOUT YOU
Information You Voluntarily Provide.
On some pages of this site, you can purchase products from us. The personal information that may be collected at these pages includes:
- Name
- Address
- Email Address
- Phone Number
- Credit/Debit Card Information
On certain pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the personal information collected about other people may include:
- Name
- Address
- Email Address
- Phone Number
- Automatic Information
BetterSleepZone.co.za also collects certain other information that cannot identify you personally when you visit our website. This information includes your IP address and your domain name. BetterSleepZone.co.za logs these IP addresses and domain names, and aggregates them for system administration and to monitor the use of our site.
We use the aggregated information to measure the number of visits to our site, the average time spent on our site, the number of pages viewed, and various other site statistics. This monitoring helps us to provide a more useful and engaging online experience to BetterSleepZone.co.za visitors, and helps us to improve the quality of our content.
We use cookies in order to manage user accounts and remarketing purposes. Cookies are not used for any other reason on this site. A cookie is a small file that is sent out by a website, accepted by the user’s browser, and placed on the user’s hard drive. You can always set your browser to warn of cookies being placed, and then choose which cookies you want to accept (note that you may not be able to use certain parts of our site if you decide not to accept cookies). BetterSleepZone does not match any information gathered by cookies with personal information you may have voluntarily submitted. A cookie can’t read data off your hard disk or read cookie files created by other sites. BetterSleepZone.co.za uses cookies to track user traffic patterns when you click on various links and promotions throughout the site.
INFORMATION FROM OTHER SOURCES
For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
WAYS INFORMATION ABOUT YOU IS USED
Your information will be used or disclosed in connection with any order you contemplate. When you place an order with us, we obtain certain information from you including, but not limited to, your telephone number, mailing address, email address, credit card information, and certain medical information. We do not share your medical information or credit card information with outside parties except to the extent necessary to complete your order. We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These companies and individuals have access to personal information needed to perform their function, but may not use it for other purposes.
We may contact you to provide prescription refill reminders or information about treatment alternatives or other health-related benefits and services that may be of interest to you.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order as described above and as otherwise provided by law.
As we continue to develop our business, we might sell or buy assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that either BetterSleepZone or substantially all of its assets are acquired, customer information will be one of the transferred assets.
We may exchange or rent your name and mailing address and certain other information (but not your medical or credit card information) with other reputable companies that offer marketing information or products not affiliated with BetterSleepZone SA. These companies and organizations may use the information we share to provide special offers and opportunities to you.
IF YOU PREFER THAT WE DO NOT SHARE THIS INFORMATION, YOU MAY OPT-OUT BY E-MAILING US AT BETTERSLEEPZONE@GMAIL.COM. PLEASE REMEMBER TO INCLUDE YOUR NAME AND ADDRESS IN ANY CORRESPONDENCE. IF YOU CHOOSE TO OPT-OUT VIA E-MAIL, PLEASE INCLUDE “OPT-OUT” IN THE SUBJECT LINE OF YOUR EMAIL.
From time to time, we release account and other personal information when we believe it is appropriate to comply with law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of BetterSleepZone, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
SECURITY
BetterSleepZone.co.za uses generally accepted, industry-standard security systems, software, and encryption technologies to protect against unauthorized access to BetterSleepZone.co.za servers, equipment, and other components of our online presence. We appreciate your concerns about the security of your confidential online business transactions. BetterSleepZone.co.za takes security measures to protect any information passed between our site and your computer during ordering sessions; however, BetterSleepZone.co.za cannot guarantee that any electronic commerce is totally secure. BetterSleepZone.co.za will take measures to secure and protect all customer-specific information from loss, misuse, and alteration. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
OUR COMMITMENT TO CHILDREN’S PRIVACY
We never collect information from anyone we know to be under 18, and no part of our website is designed to attract anyone under 18.
OTHER SITES
From time to time, BetterSleepZone.co.za may link to other websites not affiliated with BetterSleepZone. BetterSleepZone attempts to link only to those websites which also respect a visitor’s privacy and the goals of BetterSleepZone. However, BetterSleepZone cannot be responsible for the content or policies of third-party websites. Please check with these third-party organizations or companies for their specific privacy policies. If you find inoperable links or are concerned about any of the sites that BetterSleepZone.co.za currently links to, please inform BetterSleepZone by contacting us at bettersleepzone@gmail.com.
CONTACTING BETTERSLEEPZONE
If you would like to contact BetterSleepZone about correcting information we might have collected, or if you have any questions about this Privacy Policy, please email us at bettersleepzone@gmail.com.
To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to your information or making corrections.